From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the guest doing the check-in must be at least 18 years old. Guests are required to settle the full amount of their stay, 7 days before their arrival at the hotel to secure the booking.

Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

If you are making payment using another cardholder'ss credit card, please provide the following to the hotel prior to your arrival: - Authorisation letter with cardholder's signature - Copy of cardholder, credit card (front and back of card with cardholder's signature)

Please note that the hotel may contact the cardholder for verification purposes. For security reasons, credit cards used for non-refundable bookings must be presented upon check-in.

From 1st January 2023, Please take note that all receipt can be collected from the Front Office upon check out!

Bei der Ankunft ist eine Schadenskaution von MYR 100 erforderlich. Diese wird in bar hinterlegt. Sie erhalten die Erstattung in der Regel bei Abreise. Die Schadenskaution wird Ihnen in voller Höhe in bar erstattet, nachdem die Unterkunft überprüft wurde und keine Schäden festgestellt wurden.