Holstenstraße 7, Altona-Altstadt, 22767 Hamburg, Germany
#148 of 367 hotels in Hamburg
Guests' ChoiceBased on 973 hotel reviews
8.0Cleanliness
8.4
Comfort
8.1
Location
9.1
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 23 May 2024
Corey
United StatesService wasn't great. It took me a long time to check in.
The room was unique and as pictured. It was a bit small, but not smaller than I expected.
Stayed in May 2024
Reviewed: 19 May 2024
Alla
GermanyNo bureau or long cupboard - our things were in the floor
Clean
Stayed in April 2024
Reviewed: 18 May 2024
Emma
United KingdomThe Aircon didn't work properly - it would not turn cold so the room was very warm all night
Stayed in May 2024
Reviewed: 17 May 2024
Brian
United KingdomNO water in the room or coffee etc.
Location was excellent for what we wanted, like football
Stayed in May 2024
Reviewed: 8 May 2024
1979dtp
United KingdomThere's no kettle facility in the rooms. Shower gel dispenser was empty upon arrival (promptly refilled after notifying staff). Whilst I was staying on my own, one pillow and a single duvet (on a double bed) did seem a little miserly?
Good breakfast (plenty of choice). Pleasant, helpful staff and a very good location to explore St Pauli and beyond. Plenty of public transport links, supermarkets and shops that are just a short walk away.
Stayed in May 2024
Reviewed: 3 May 2024
Dov
IsraelCigars smoke in the building entrance gate. Toeilet paper was missing some times
Lidel is close Metro and bus is close Silent
Stayed in April 2024
Reviewed: 3 May 2024
Di
United Kingdomsome reception staff were unfriendly
could get a coffee whenever I liked.
Stayed in April 2024
Reviewed: 29 April 2024
Glyn
United KingdomVery welcoming staff, room was comfortable and clean, close to all amenities and train stations.
Stayed in April 2024
Reviewed: 29 April 2024
Road
DenmarkI am sure this is more of a unique case rather than something that everyone would find, but there was room for improvement in the cleanliness department. Overall it was OK and acceptable but we found that is not exactly the case when we pulled away the curtains to let some sunlight in, there was some old socks on the floor, hiding behind the curtain which made us feel a little uneasy. Not to mention this is something one would not expect from a hotel in this price range. Besides that the room was pretty good.
The location fitted perfectly our needs we had some events to attend in Altona which was walking distance from the hotel and also for the rest of the time we could easily go for a walk in nearby parks and near the river and even go to the city center which is easily accessible. The room is quiet and modern.
Stayed in April 2024
Reviewed: 26 April 2024
Charlie
United KingdomThe bar said it was 24/7 but we were told it was closed at 2am on Monday morning
Great location, clean rooms, friendly bar staff
Stayed in April 2024
Reviewed: 17 April 2024
Matteo
GermanyThe check-in processs is cumbersome, and takes too much time.
Breakfast is very nice. Conveniently located close to the S-Bahn station.
Stayed in April 2024
Reviewed: 15 April 2024
Gabriella
United KingdomThe breakfast wasn't good, the coffee there wasn't good either so room for improvement here. There is a Lidl very close so you can buy food there. I stayed one night on a Saturday and it was expensive for what I got. It may be cheaper on other nights (not weekend) but I paid for convenience of location so would reco if you need to stay in that area
The room was lovely but no tea and coffee in the room which I missed but the bed was super comfortable and the room was spacious. The location is excellent, I needed to be close to Gruespan so ideal. The area is a bit sketchy though so one to bear in mind but the hotel is super safe
Stayed in April 2024
Reviewed: 12 April 2024
Michalina
PolandClose to city center and night attractions
Stayed in April 2024
Reviewed: 28 March 2024
Kerrie
Czech RepublicIt says there is parking on the website but it is not made clear that you need to pay for that parking and it is not included in the price of the room. It's an extra 15 EUR per day.
Friendly, helpful staff; great location; comfortable bed; nice shower
Stayed in March 2024
Reviewed: 24 March 2024
Vigniels
DenmarkSelf check in complicated and didnt work, very slow and unfreindly staff.
Location and breakfast was great.
Stayed in March 2024
Reviewed: 15 March 2024
Ethan
United StatesMore parking in the parking garage for hotel guests would be great.
Stayed in February 2024
Reviewed: 9 March 2024
Kaan
TurkeyGreat location in the center of Hamburg life , very close to metro station an lots of attractions.
Stayed in March 2024
Reviewed: 5 March 2024
Jack
GermanyBreakfast was very Basic, certainly had better in other hotels for the same price
Stayed in March 2024
Reviewed: 3 March 2024
Christian
GermanyA bit rundown, window was broken etc.
Central and easy booking and canceling
Stayed in February 2024
Reviewed: 3 March 2024
Seyi̇than
TurkeyTerrible pillows
Great breakfast.
Stayed in March 2024
Reviewed: 28 February 2024
Runa
NetherlandsNo international tv channels, couldn't connect to Bluetooth device
Good beds, very clean, quick check-in and -out
Stayed in February 2024
Reviewed: 26 February 2024
Roman
Czech RepublicThe hotel is in the city center with acces to the parking. Personal was very friendly and the room was clean.
Stayed in January 2024
Reviewed: 23 February 2024
Godfrey
Maltanothing in particular
GREAT location
Stayed in February 2024
Reviewed: 22 February 2024
Id_13
LithuaniaAn ordinary hotel. Located in a fairly convenient location. The nearby streets are cheerful and lively. Lidl store nearby. The rooms are decorated in blue. Slightly unusual design. The windows looked out onto the courtyard. Quite comfortable bed. Nice shower.
Stayed in February 2024
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