Brisbane, Australia
Positive section of review
Our apartment had a comfy living room, two double bedrooms and a kitchen, with a kettle, microwave, fridge freezer, a washer / drier, and an iron and ironing board. It also had a balcony, not that we found the time to sit out there! The reception staff were helpful.
Negative section of review
The hotel has a number of apartment blocks. The corridors are quite dark and depressing. Can I suggest that Oaks reconsider the message card placed in the room that asks that when you leave, you dispose of your rubbish down the garbage shute near the lifts, as our block had no such facility. We ended up handing it to reception! I also have to comment that this was the only place we stayed where the cleanliness was questionable. The kitchen surfaces and drawers were sticky, and the patio was a bit smelly.
Sydney, Australia
Positive section of review
Great location right in the heart of Darling Harbour across from the Chinese Gardens. Bed was super comfy and room had everything we needed.
Negative section of review
The staff member who served us at reception obviously didn't like her job very much. She was sullen and quite rude but besides that, it was a great stay.
Lithgow, Australia
Positive section of review
The room was clean. The shower pressure was good. The pillows were comfortable. No road noise as we were out the back
Negative section of review
Pokey room.
Melbourne, Australia
Positive section of review
Very clean and spacious. Comfortable bed and gorgeous bathroom. Very quiet with outlook onto central courtyard.
Negative section of review
It was a bit more of a walk to the trams and trains than I expected but in reality it was only a 10 minute walk to Southern Cross.
Mooloolaba, Australia
Positive section of review
Comfortable Old but clean Will definitely stay again another time
Negative section of review
No fus
Sydney, Australia
Positive section of review
Location and Service from staff
Negative section of review
Condition of apartment and common areas. It’s very tired and needs a good refurb. The whole place needs new carpet and painting. The entrance on level 2 is very unappealing. Toilet roll holder was broken, iron wasn’t working, ironing board didn’t work very well. I think the only way you manage to be 4 star is your reception is open 24 hours. The service from staff was excellent though and its a great location.
Townsville, Australia
Positive section of review
Staff was really lovely.
Sydney, Australia
Positive section of review
No breakfast available
Negative section of review
Staff attitude at the front desk. I refer to one person who looked like he just woke up!!!
Sydney, Australia
Positive section of review
exceptional location
Negative section of review
Beginning to look a little tired. Paint peeling on the staircase and other 'dark brown' areas. Bathrooms clean but had a lingering bleach smell. For some this may feel like a positive. For me as I can have a respiratory response to bleach/chlorine I opened doors and windows to dissipate the smell. Firstly, hope this was not an inconvenience and secondly, maybe worth considering using a less aggressive cleaner.
Brisbane, Australia
Positive section of review
Location was great
Negative section of review
Mattresses were appalling. Absolutely terrible. Worst sleep, could feel every single metal spring digging into our backs. Hair on pillows from some previous guest on one bed upon arrival