Reviews of Home2 Suites by Hilton Albany Airport/Wolf Rd This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
10 Metro Park Road, Albany, NY 12205, United States of America
#18 of 44 hotels in Albany
Guests' ChoiceReview Score
Based on 178 hotel reviews
8.1Score breakdown
-
Cleanliness
8.4
-
Comfort
8.4
-
Location
8.9
-
Facilities
8.4
-
Staff
8.6
-
Value for money
8.1
-
Free Wifi
8.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: December 14, 2023
Gonzalez
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There were no extra sets of sheets in the room to use for the sofa, and the sofa looked old and dirty, it was comfortable though but I would like a cleaner sofa
Location is perfect and convenient for an early flight, very equipped with microwave, big refrigerator, kitchen etc very well equipped
Stayed in December 2023
-
Reviewed: November 19, 2023
Jaime
United States of America9 Reviews8.0“Good price for a comfortable stay”- • Leisure trip
- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast wasn’t great. Not a huge selection. Wish we could have gotten rooms with two beds instead of a bed and fold out sofa bed.
I liked the price and the location. It was a very clean room and the bed was comfortable.
Stayed in October 2023
-
Reviewed: October 28, 2023
Kimberly
United States of America8 Reviews8.0“Great location and value”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I had booked in Booking.com and prepaid. when I arrived the hotel asked for my credit card and charged me for the stay. I brought up my confirmation email and showed that it was indeed already paid. she had a very hard time figuring out how to refund the double charge. I was still showing a small balance at checkout because she could not refund it correctly. She told me to leave and not worry about the balance. I would ask for a copy of the bill when you check out.
We were visiting for Parent’s Weekend at Siena College. The accommodations and location were perfect. it was close to the school and local restaurants.
Stayed in October 2023
-
Reviewed: July 23, 2023
Jinsei
United States of America6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Spacious room, pool, breakfast!
Stayed in July 2023
-
Reviewed: July 12, 2023
Melissa
United States of America3 Reviews7.0“Great hotel, Great rooms”- • Leisure trip
- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good
Clean and great location good sized rooms
Stayed in July 2023
-
Reviewed: March 25, 2023
Victoria
United States of America7 Reviews9.0“I’d stay again”- • Leisure trip
- • Group
- • Queen Studio - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
lobby needed some tending- but it was very sloppy weather so it was hard to keep up I imagine
easy in and out
Stayed in February 2023
-
Reviewed: March 25, 2023
Karl
United States of America1 review1 helpful vote9.0“Check in delayed 1 hour while room still being cleaned. Front desk offered snacks to compensate.”- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Other guests were super noisy. Kids running down the hallways with loud voices. Sounded like they were playing tackle football in the room above us.
Breakfast wasn't all that exciting. The muffins were good.
Stayed in March 2023
-
Reviewed: March 20, 2023
Robert
United States of America6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Beautiful clean room. Beautiful breakfast. Beautiful pool.
Stayed in February 2023
-
Reviewed: September 12, 2022
Jeanne
United States of America1 review8.0“We were glad to find a clean accessible room near I 87”- • Leisure trip
- • Couple
- • Queen Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
Excellent accessible walk in shower Comfortable room temp
Stayed in September 2022
-
Reviewed: August 22, 2022
Marcelo
Canada19 Reviews1 helpful vote9.0“Nice stay!”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to complain.
Excellent stay, staff very nice, good swimming pool and breakfast!
Stayed in July 2022
-
Reviewed: August 19, 2022
Lynn
Canada1 review7.0“Staff were fantastic, lots of extras same Hilton quality at a cheaper cost, then higher level hotels”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 1 night
The only Issue was the air freshener that the use or scented products in front reception area, hallways in the rooms itself. It causes a person with asthma extreme breathing issues. They should avoid using these products and the room would be so much better.
Beds were comfortable, staff was amazing and most of all loved the space in the room such as the desk, full-size refrigerator and all the little extras that they provided. These included a set of dishes, cups, mugs, bowls, cutlery, paper towels and so much more.
Stayed in August 2022
-
Reviewed: August 7, 2022
Abigail
United States of America5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast could have been better.
The location was wonderful and the room was clean and comfortable. The little kitchen area was a great touch! The breakfast in the morning I would rate as fair but the staff was overwhelmingly nice and helpful!
Stayed in August 2022
-
Reviewed: May 18, 2022
Warren
United States of America6 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
not applicable
wife liked gym. both liked beer and room
Stayed in May 2022
-
Reviewed: May 16, 2022
Linda
United States of America3 Reviews7.0Good- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No soap in dispensers and when inquired was told their was no soap in the building?
Clean and comfortsble
Stayed in May 2022
-
Reviewed: May 15, 2022
Karen
United States of America7 Reviews3 helpful votes7.0“pleasant and convenient. Really enjoyed the outdoor space”- • Leisure trip
- • Couple
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
kitchen area had many missing items. No cutlery or utensils
clean and modern
Stayed in May 2022
-
Reviewed: March 31, 2022
Kenneth
United States of America8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
we had 3 burned out bulbs or not working lamps and tv remote did not work.
Helpful staff.
Stayed in March 2022
-
Reviewed: March 24, 2022
Susan
United States of America21 Reviews8.0“attentive staff, comfortable beds, could use more detail in cleaning common areas”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
we stayed at the hotel in Middletown, so selected this one for an Albany trip. beds and pillows were great, but sleep sofa was a bit hard, not comfortable. the cleanliness was not bad, but not as good as the other one we stayed at previously. appreciated the fitness center , and the pool was warm and open until 11 pm. very quiet.
Stayed in March 2022
-
Reviewed: February 28, 2022
Gabriel
United States of America1 review8.0“stayed with the family for weekend to see friends !”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing about the inside, but parking lot could’ve had a better plow job, and the pet area didn’t have the mound of snow blocking it.
King Studio is very spacious, bathroom was spacious and the stand up shower was great! even the couch with the pullout bed was definitely a plus!! and the pet policy is awesome! didn’t get to use the pool or gym but both looks great!
Stayed in February 2022
-
Reviewed: February 23, 2022
Codia
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
it was a amazing price for the beautiful rooms! the breakfast was great(and Covid friendly)! staff was amazing!
Stayed in February 2022
-
Reviewed: January 17, 2022
Baker
United States of America4 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location, cleanliness of facility.
Stayed in January 2022
-
Reviewed: January 10, 2022
Ken
United States of America12 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
clean
Stayed in January 2022
-
Reviewed: January 2, 2022
Debra
United States of America4 Reviews9.0“Very good and decently priced”- • Business trip
- • Group
- • Queen Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
Perfect overnight stay. Room was clean & comfy. Staff courteous. Area was nice and safe. Close to shopping district. Free breakfast was good. However, there was no fruit which is important to me.
Stayed in January 2022
-
Reviewed: December 30, 2021
Bernadette
United States of America2 Reviews8.0“It was very nice”- • With a pet
- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Well we had a sofa bed and there was not an extra blanket OR pillow for the sleeper sofa. Also the body wash dispenser in the shower was empty. Even though it was filled when we asked maybe housekeeping could have checked before to see if everything was good in the bathroom.
Stayed in December 2021
-
Reviewed: December 16, 2021
Alice
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom shower was a little dirty and there was trash left in the Garbage from last visitor. I got locked out of my room 3 times (card key malfunction) and staff had to unlock door.
The breakfast, staff was friendly and helpful
Stayed in December 2021
