380 Queen Street, 1010 Auckland, New Zealand
#12 of 186 hotels in Auckland
Guests' ChoiceBased on 1432 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.9
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Courtenay
New ZealandLovely refreshed rooms
Stayed in June 2024
Reviewed: June 6, 2024
Ray
New ZealandYou couldn't valet park a manual car. OMG
Easy to book, nice rooms
Stayed in June 2024
Reviewed: June 6, 2024
Nicky
New ZealandNo biscuits to eat with a cuppa, however chocolates were good
Staff were great, location awesome and restaurant outstanding!! Hand written personalised note was lovely
Stayed in June 2024
Reviewed: June 6, 2024
Margaret
New ZealandGood room and well located. The restaurant was excellent. Breakfast amazing. Prices pretty good for Auckland.
Stayed in June 2024
Reviewed: June 5, 2024
Marta
New ZealandGreat location in upper Queen Street, short walk to viaduct, shops etc. Clean, easy check in process. Decent cocktails, room service was nice. Room had everything one would need.
Stayed in June 2024
Reviewed: June 4, 2024
Jakub
New ZealandNothing to think off
Professional staff, good vibes, clean place, great location and good price.
Stayed in June 2024
Reviewed: June 3, 2024
Susan
New ZealandThe room far exceeded my expectations in terms of size, facilities and comfort and the view was stellar. The staff were consistently helpful and friendly and the location couldn't have been better for my needs.
Stayed in May 2024
Reviewed: June 3, 2024
Malcolm
New ZealandNothing
The free upgrade and the staff where awesome! Rooms were huge.
Stayed in June 2024
Reviewed: June 3, 2024
Alison
New ZealandNo complaints at all
Spacious comfortable room and super comfy bed. Fantastic location also
Stayed in June 2024
Reviewed: June 1, 2024
Robertshaw
New ZealandNoisy through the night with emergency vehicles and pedestrians
Great location for venue we were visiting. Clean and comfortable with friendly helpful staff.
Stayed in June 2024
Reviewed: May 29, 2024
Jun
New ZealandClean property and great location. Exceptional and easy-to-controll lights.
Stayed in May 2024
Reviewed: May 28, 2024
Nic
New ZealandEverything was great
It was absolutely wonderful ..
Stayed in May 2024
Reviewed: May 28, 2024
Gordon
United KingdomGreat, huge room, helpful staff, location brilliant, would stay again.
Stayed in May 2024
Reviewed: May 27, 2024
Chiska
New ZealandCleanliness and location; accommodating staff
Stayed in April 2024
Reviewed: May 27, 2024
Paul
New ZealandFriendly staff, comfy beds and clean rooms. excellent location too.
Stayed in May 2024
Reviewed: May 26, 2024
Tanya
New ZealandSo well appointed and clean!! Huge rooms and only about a 15m walk to the waterfront. If you are there for a show a Q theatre this is the place for you as it’s right across the road!
Stayed in May 2024
Reviewed: May 23, 2024
Susan
New ZealandThe majority of the service was gentle, welcoming and responsive - there was just one staff member who came across as pushy and rushed in his manner.
Amazing location and beautiful room, with lots of thoughtful touches as to what guests might need. Had one of the best risottos I've ever had at the restaurant. This hotel combines care, comfort and beauty really well.
Stayed in May 2024
Reviewed: May 23, 2024
Kiri
New ZealandOnly downfall was the pillows, just abit bulky and hard.
Thoroughly enjoyed our stay at the Airedale Suites. We got to enjoy a Room upgrade which was wonderful to get when checking in. Also being right on the main street of Auckland, there was no problem with the noise from our room at all. We loved our stay and would definately stay again!
Stayed in May 2024
Reviewed: May 21, 2024
Megan
New ZealandAgain, ventilation in the bathroom. Upon check out, it appeared that someone had either purposefully or by accident charged drinks from the bar to my room. Staff were quick to eliminate the charges but did leave me feeling a little uncomfortable.
The room was lovely! The bathroom could use some ventilation and the towel heater wasn’t working but minor things. Location was great, as was staff.
Stayed in May 2024
Reviewed: May 21, 2024
Amelia
New ZealandRooms aren’t very soundproof, the beds are a little hard and pillows aren’t the comfiest
Spacious, good amenities, very helpful and kind staff
Stayed in May 2024
Reviewed: May 20, 2024
Andrea
New ZealandN/R
Customer service experience excellent Beautiful ambience and feel Amazing room with top notch cleanliness
Stayed in May 2024
Reviewed: May 18, 2024
Bronwyn
New Zealandeverything was superb!
Fantastic view of the city, super comfy bed, coffee pod machine, luggage racks x2, extra pillows, excellent customer service, clean, fluffy towels. We will be back to stay again. Thank you Airdale Boutique Suites.
Stayed in May 2024
Reviewed: May 18, 2024
Colin
AustraliaThere was a pillar in the middle of the room. It was a bit of a nuisance, but not a big deal.
Staff were exceptionally friendly and helpful. The room was roomy and comfortable.
Stayed in May 2024
Reviewed: May 16, 2024
Maria
BrazilNothing
Great a la carte breakfast, great location, small but cozy room
Stayed in May 2024
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