142 Paseo de La Presa, 36094 Guanajuato, Mexico
#25 of 102 hotels in Guanajuato
Guests' ChoiceBased on 41 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
8.9
Staff
9.2
Value for money
8.6
Free Wifi
5.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 - 25
Reviewed: May 8, 2024
Williams
United States of Americacould here people talking at night , not very sound prof
the ambiance was perfect. staff was very helpfull
Stayed in April 2024
Reviewed: April 4, 2024
Cody
TaiwanNothing
Good location quiet for stay
Stayed in March 2024
Reviewed: March 11, 2024
Paula
United States of AmericaAsk for the hot water to be turned on. Bathroom gorgeous but wasted water waiting for hot water it is not on when you enter the room. Only problem we had. Very lovely in every other way.
Very charming older building with style and updated. Lovely outdoor restaurant with good service and food. Would stay again. Out of city center and a bit quieter. Spa lovely!
Stayed in March 2024
Reviewed: January 3, 2024
Nancy
United States of AmericaToo many stairs
Very historic
Stayed in November 2023
Reviewed: November 23, 2023
Rafael
TaiwanAll the snacks and drinks are extra and no slippers.
The decorations are astonishing in which a lot of cute details are hidden. Makes me feel like Alice in the wonderland
Stayed in October 2023
Reviewed: November 9, 2023
Gonzalo
United States of AmericaRoom 401 and 402 poor water pressure and tv problem
The location and hotel
Stayed in November 2023
Reviewed: October 3, 2023
Thomas
United KingdomThe hotel was beautifully decorated upon first entering and the reception was easy to find. Eduardo, the concierge, was very welcoming and friendly and helped us with everything. The hotel was quiet throughout and our room had a lovely little balcony with stunning views of the overlooking mountains. The area around the hotel was quiet, and it was only a 20 minute walk to the centre of Guanajuato. The restaurant adjacent to the hotel was fantastic, and our waiter was superb. There is a 20% discount for hotel guests at the restaurant which must be praised.
Stayed in September 2023
Reviewed: September 12, 2023
Jesus
United States of AmericaThat our TV did not work, but I didn’t make a big deal about it, Because I went for a vacation not to watch TV. Also, please check your irons, they all drip lots of water and wet all your clothes, but again, I didn’t really care, it’s was water, it dries fast..😃
I liked that all of your workers are very attentive, professional and they have very nice manners. Starting with Eduardo, which he was really welcoming.. very informative and very attentive, we will go back just cause of Eduardo, also Beatriz Reyes was a very nice and helpful lady. Also you security guys, they where very profesional, respectful and very helpful.
Stayed in September 2023
Reviewed: September 5, 2023
Juca1658
United States of AmericaLots of stairs... luckily, staff is available to help with your bags.
Excellent staff, very welcoming and willing to assist, clean rooms, good walkable location close enough to everything yet away from too much hustle and bustle. Don't slip out on the stores & cafes nearby. It's quiet at night. A beautiful balcony is available. Spa services are highly recommended!
Stayed in September 2023
Reviewed: August 13, 2023
Bianca
SpainNothing
Cleaning room, CS, view
Stayed in August 2023
Reviewed: March 21, 2023
Brenda
MexicoA bit challenging on the distance from the downtown
Facilities and staff
Stayed in March 2023
Reviewed: March 14, 2023
Juca1658
United States of AmericaIt's beautiful and very clean. Excellent staff all around.
Stayed in March 2023
Reviewed: February 20, 2023
Pedro
GuatemalaClean rooms, good bead and pillows. The room was quiet and comfortable, also it was very clean.
Stayed in February 2023
Reviewed: April 7, 2024
Analia
United KingdomThe WiFi never worked throughout our stay. Water pressure in the shower was poor. We booked for 3 and there were towels for two people only. Breakfast was not good at all.
Beautiful old building renovated to good standards. Room was spacious and staff was nice
Stayed in April 2024
Reviewed: January 27, 2024
Anat
IsraelThe room was really small with no outdoor window. It is quite pricey to the city and still far from the center with a small and packed room
The hotel it self is very beautiful and the stuff were nice
Stayed in January 2024
Reviewed: December 14, 2023
Chris
New ZealandThe water pressure to our room on the top floor was pathetic and so showering wasn’t very enjoyable
30 minute walk out of town but great location in what was obviously the rich part of town during the mining boom. Lovely villa and room
Stayed in December 2023
Reviewed: October 12, 2023
Eric
Costa RicaIt took me almost 1.5 hours to check in despite of the fact, we were the only ones in the reception. Made to the hotel around 6PM then show up at the reception and was told by the receptionist we needed to wait more than 1 hour to get checked in... We simply wanted to rest after a long driving day, and being able to access the room until almost 8PM it a nightmare for any guests. I would not be back to this hotel.
Facilities are pretty
Stayed in October 2023
Reviewed: March 26, 2023
Mikhail
Russiathe rooms like a 3 star hotel, no windows, bad Wi-Fi, etc
facade and entrance group
Stayed in March 2023
Reviewed: March 16, 2024
Eduardo
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: March 5, 2024
Antonio
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: December 20, 2023
David
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: December 12, 2023
Lorena
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: November 19, 2023
Victor
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: November 6, 2023
Alberico
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Showing 1 - 25
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