040-0064 Hokkaido, Hakodate, Otemachi 22-10, Japan
#6 of 73 hotels in Hakodate
Guests' ChoiceBased on 74 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.4
Value for money
8.7
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 1, 2024
Chang
SingaporePyjamas not the most comfortable. Aircon is musty smelling
One of our favourite stays ever. LOVED the picnic basket breakfast - sumptuous and delicious! 2 adult breakfast was sufficient for 2 adults + a 4 year old. Apartment was spacious with large balcony. We could leave our luggages open and still had space to walk. Beds were comfortable and we liked that the collapsible doors blocked off morning sun. Especially appreciated the kids amenity pack. Small but functional kitchenette if you want to cook. They also have paid parking for guests. Staff are friendly and helpful. Waking distance to the morning Market.
Stayed in May 2024
Reviewed: May 26, 2024
Christian
SwitzerlandGreat location Friendly staff Nice breakfast service
Stayed in April 2024
Reviewed: May 4, 2024
Khinmien
United States of AmericaLarge well appointed room with sofa, kitchen, etc. 2 separate rooms which made it very comfortable for the 3 of us. Convenient location near the market, train station.
Stayed in April 2024
Reviewed: May 2, 2024
Sze
Hong KongThe area around is without any site-seeing/ shopping spot. Maybe it’s typical environment in Hakodate.
The room is big for our family of 4. there is a kitchen for cooking. Free parking. The balcony is definitely value added for a fresh breath in the morning. Also, the Sakura trees are just opposite to the hotel. It’s nice.
Stayed in April 2024
Reviewed: April 6, 2024
Alberto
JapanFriendly staff. It is conveniently located, and the size of the room made it very comfortable.
Stayed in April 2024
Reviewed: March 16, 2024
Bedford
JapanBeautiful room and balcony. Much more space than other hotels at a good price and perfect location.
Stayed in February 2024
Reviewed: March 11, 2024
Aditya
IndonesiaThe hotel located in very strategic area, the check in and check out process very smooth, and the room was very cozy. I got the room that face the mountain, the view was super good!! Love to stay in here!
Stayed in February 2024
Reviewed: March 7, 2024
Low
MalaysiaPerfect stay, can't find any fault.
Huge apartment style room. Service from all staff are incredible and made our 4 days stay very memorable. We walked from the hotel to Red Brick House and slowly stroll to Mt Hakodate Ropeway. Plenty of restaurants around the area. Highly recommend the conveyor sushi near JR Station (Nemoru Hanamaru), had our best meal there with reasonable pricing.
Stayed in March 2024
Reviewed: January 20, 2024
Kim
AustraliaThe room was spacious and clean with lots of friendly staffs.
Stayed in January 2024
Reviewed: December 20, 2023
Tan
SingaporeNone....my best experience in hardware and software in my travel to Japan so many years.
All reception counter staffs we meet are so polite and courteous., greeting every moment we enter or leave the hotel with a great smiles. Some even stand up and give a slight bow which totally lighten us as a short time guest....:-D View and room are spacious with great balcony park view, rarely find it has such a wide space for bath room in Japan which I enjoy so much for a winter season for a hot bath after much walking in the snow.
Stayed in December 2023
Reviewed: December 14, 2023
Lai
SingaporeNone
Spacious, nice design, good location
Stayed in December 2023
Reviewed: December 2, 2023
Scott
AustraliaNothing
Big balcony big views
Stayed in November 2023
Reviewed: November 29, 2023
Mohamed
BahrainNothing
The location is amazing and the city itself is just amazing
Stayed in November 2023
Reviewed: November 21, 2023
Ye
SingaporeN.A.
Great location, and big hotel room with kitchen and living room.
Stayed in November 2023
Reviewed: November 20, 2023
Manatakarn
ThailandEvery thing
Super Location & big room with perfect personal onsen in the room.
Stayed in November 2023
Reviewed: October 30, 2023
Li
SingaporeThe location is walking distance to hakodate station, morning fish market and bay area. Hotel also partner with some stores to provide discount.
Stayed in October 2023
Reviewed: October 29, 2023
Siew-nyat
AustraliaThe parking which we have to paid and the parking staff wasn't very happy by us parking on different spots everytime. He insisted that we have to park on the same spots everytime even though it's mostly empty.
Room was very roomy and comfortable especially the beds. Location was excellent next to the fish market. It's a fully functional kitchen with all the utensils supplied.
Stayed in October 2023
Reviewed: October 15, 2023
Chrisbetts
AustraliaThat I could not stay longer
The room was one of the best sized and well equipped rooms I have stayed in on my Japan journeys, great coffee, balcony, hire bikes at hotel, really comfortable.
Stayed in October 2023
Reviewed: October 5, 2023
Debbie
United States of AmericaVery nice place to stay ... apartment like feeling. I loved staying here. Within walking distance of most anywhere. Hakodate is a walkable town and the tram is very convenient if you don't feel like walking. Pick up some food at the morning market or other markets in town and cook yourself a feast if you like. I loved the bathtub too. Fill it once and reheat the water whenever you want a hot relaxing soak. Sit outside on your little terrace and enjoy the view and fresh air.
Stayed in September 2023
Reviewed: September 30, 2023
Noorhaslin
MalaysiaNothing really..
Perfect location; close to the stations and easy to move around. Ample nearby option for good meal.
Stayed in September 2023
Reviewed: August 14, 2023
Jia
ChinaGreat location and staff are very helpful.
Stayed in August 2023
Reviewed: August 1, 2023
Selina
Hong KongDecor a bit dated but overall clean
Very central location next to the seafood market. Good sized rooms. Reasonably priced.
Stayed in August 2023
Reviewed: July 9, 2023
William
SingaporeCentralised location. Nice and clean. Courteous staff who stood up to greet us when we approach reception.
Stayed in July 2023
Reviewed: June 11, 2023
Jessica
United States of Americathe room was very large and comfortable. we liked the balcony.
Stayed in June 2023
Showing 1 - 25
Leipzig, Germany
Bodman-Ludwigshafen, Germany
Grand Junction, USA
Guadalajara, Mexico
Kranjska Gora, Slovenia
Saint Petersburg, Russia
Wrocław, Poland
Ajigasawa, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content