Isola di San Servolo, 30124 Venice, Italy
#231 of 300 hotels in Venice
Guests' ChoiceBased on 498 hotel reviews
7.9Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
7.6
Staff
8.6
Value for money
8.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 1, 2024
Galina
IrelandThe bed was a bit hard , but nothing major
Spacious room , beautiful view to Laguna and garden , beautiful park , very clean
Stayed in June 2024
Reviewed: May 31, 2024
Dave
New ZealandFantastic location, friendly staff, peaceful and quiet
Stayed in May 2024
Reviewed: May 29, 2024
Jacki
United KingdomNo cups or glasses, coffee/tea available in the room but no crockery.
Location, gardens, large room with seating area, fab breakfast. Easy access to water taxi.
Stayed in May 2024
Reviewed: May 21, 2024
Dennis
GermanyStaff was always polite but depends on who's on duty either didn't understand us and sometimes didn't really want to care about our requests. Buildings and rooms partially renovated, parts also pretty worn off Equipment of deluxe room very basic. Small TV, water Kettle but no tea, coffee or even cups/glasses. Poor choice for Breakfast. Machine coffee really bad for Italian standards. Juices thin and sweetened.
Awesome location. Good restaurant on-site for dinner. We'll maintained park.
Stayed in May 2024
Reviewed: May 20, 2024
Jose
United States of Americaaccess, but property cant do anything about it
Very simple, yet convenient place. have returned on several ocassions
Stayed in May 2024
Reviewed: May 19, 2024
Kgrzesiu
GermanyGreat location next to main Venice plaza. Only 15min by Ferry, away from the crowds. Perfect, quiet island. Good restaurant. Recommend if you would like to enjoy Venice but stay away from crowds at night.
Stayed in April 2024
Reviewed: May 18, 2024
Julia
LatviaI was disapointed with the breakfest.
Stayed in May 2024
Reviewed: May 17, 2024
Satu
FinlandAll was ok, room was basic but met expectations.
Different experience only a short boat ride away. The garden and the view from the island are beautiful.
Stayed in May 2024
Reviewed: May 17, 2024
David
AustraliaBasic gym facilities would be great. And a laundry.
Fantastic, peaceful and interesting island away from the tourists. Great place to stay. Highly recommended. Pretty good restaurant.
Stayed in May 2024
Reviewed: May 15, 2024
Beyza
CyprusI was not satisfied with the toilet, it was very sloppy for such a beautiful place. It was old and the shower holder was broken. The cleaning wasn't bad, but I expected it to be better for a place like this.
First of all, I must say that all the employees are perfect, helpful and very kind. This is a very calm, peaceful island. There is a lush green walking path where you can hear birds chirping, surrounded by magnificent views on all sides. Don't let the location of the hotel fool you, you can go to Venice and back in 10 minutes by ferry. Their restaurants also serve delicious lunch and dinner.
Stayed in May 2024
Reviewed: May 13, 2024
Joseph
United KingdomNo coffee in the rooms means the kettle that they provide you with is completely useless.
Location of the hotel on a little island a 10-minute water bus ride from St Mark's Square is great - it means you're outside of the hustle and bustle of Venice but it doesn't take long to get to thick of it. You just need to make sure that you time things right with the water bus. The room was pretty basic but did the job. Plenty of choices at the breakfast too.
Stayed in May 2024
Reviewed: May 11, 2024
Hellen
IrelandOnly the limited access. There was only one waterbus per hour, but you could get a water taxi. Beware the congested waters of the lagoon may make your journey a little uncomfortable. Also the shower in the bathroom could have been more thoroughly cleaned.
The location away from the centre of Venice was a breath of fresh air after the busy city. The gardens were lovely and relaxing too and fragrant with flowering trees.
Stayed in May 2024
Reviewed: May 8, 2024
Magdalena
PolandLocation and silence
Stayed in April 2024
Reviewed: May 8, 2024
Hitesh
IndiaThe restaurant. Very limited options in breakfast and dinner.
Overall hotel, staff, location
Stayed in May 2024
Reviewed: May 1, 2024
Nikolay
ItalyA complimentary bottle of water would be welcome.
Stayed in May 2024
Reviewed: April 29, 2024
Kimberley
CanadaNo heat in the rooms, the centralized heating system was turned off on april 15, this would usually not be a problem except for a sudden very cold spell of four days July and august could be challenging with no ac here
Good breakfast, washer and dryers available-buy soap at the cafe for one euro, boat transfer on #20 every 30 minutes except in tbe later evening when it is once an hour until 12:30a.m
Stayed in April 2024
Reviewed: April 25, 2024
Ozge
PortugalBreakfast stuff was unfriendly, but breakfast was good.
Atmosphere, not a stuffy hotel with interior air conditioning, there is garden, open air, trees, see air and the main building.
Stayed in April 2024
Reviewed: April 25, 2024
Sam
Francewe liked the Breakfast. We liked the Location. We liked the History. The staff were very helpful and charming.
Stayed in April 2024
Reviewed: April 24, 2024
Dwayne
United KingdomThe room location was incredible and quiet. Breakfast was wonderful and the restaurant team were polite and friendly.
Stayed in April 2024
Reviewed: April 24, 2024
Artem
NetherlandsMattress
Room is big, windows are awesome, bed (mattress) is not comfortable, breakfast good, location also good, information about city tax received only at checkout, so unexpectedly spent additional time there. It's NOK as boat from island is once per hour
Stayed in April 2024
Reviewed: April 13, 2024
Raffaele
ItalyRoom comfort could be improved
Fantastic location, quite basic service.
Stayed in April 2024
Reviewed: April 1, 2024
Gary
United States of AmericaIt's a very peaceful and quiet place yet only a short boat ride from Venice and St. Mark's. The rooms are very basic (as pictured) but clean and comfortable. It was nice to be able to leave the Venice crowds behind and enjoy the beautiful grounds of San Servolo. I would stay again.
Stayed in April 2024
Reviewed: March 31, 2024
Emma
FranceThe bathroom condition. It was rusty
The island environment really nice away from the crowd
Stayed in March 2024
Reviewed: March 4, 2024
Anna
GermanyThere were no coffee cups or glasses in the room
Nice location on island, good breakfast
Stayed in March 2024
Córdoba, Spain
Vitória, Brazil
Whittier, USA
Agerola, Italy
Playa Blanca, Spain
Vallby, Sweden
Lucena, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content