Located in Middletown, 32 km from Metro-North Harriman Station, Holiday Inn Express & Suites - Middletown - Goshen, an IHG Hotel provides accommodation with a fitness centre, free private parking, a...
Joyce
United Kingdom
There was nothing that I liked about this hotel, the staff was very unwelcoming and was unwilling to help with any reset that was made .
On arrival to the hotel there was mix up with the location on hotel as there was also another Holiday Express in Chester which all of our party was staying, we requested for a transfer to be with the rest our travelling companion and the Manager from the Chester hotel advised that this would have been ok to do, we also confirm this with booking .com who had also confirmed that it was ok to transfer the reservation .
On speaking to Irvine on the day we booked in he advised that he would not be able to transfer the reservation as he was unable to do this and did not have the authority and we would need to speak to a manager, there was no manners on site, he was quite rood. He gat no information about the time for breakfast or checking out or shout the hotel,
I the morning we went down for breakfast to be advised that we were too late and was only offered frail or a cup on tea on paper plates. We then went to see the manager Jennifer Haberie who was also very rood, without any empathy to our situation and was unwilling to transfer the reservation after explaining to her that we had received the confirmation from both the Holiday Inn Express in Chester and Booking . Com she was still unwilling to honour our request.
We were advised that they were a franchise so they would not transfer reservations , I advised surly if this is a franchise they would all have the same rules , answer we would not have been advised by one branch that the transfer could take place, and the other branch that they do not transfer reservations. Surly if they are part of the same franchise the basic rules would be the same
This unacceptable.
This Middletown, New York hotel off Interstate 84 offers rooms with free Wi-Fi and a cable TV. It features a 24-hour business center and is just a 5-minute drive from Mirador Golf Club.
Set in Middletown, 35 km from Metro-North Harriman Station, Residence Inn Middletown Goshen offers accommodation with free bikes, free private parking, a fitness centre and a restaurant.
Kids2
United States
Great location, friendly staff and very clean facility.
Located in Middletown, 33 km from Metro-North Harriman Station, Tru By Hilton Middletown provides accommodation with a fitness centre, free private parking and a shared lounge.
Lewis61
Canada
Great location and easy check in. Breakfast was good as well
Home2 Suites by Hilton Middletown is set in Middletown, 35 km from Holiday Mountain Ski and Fun. Each room comes with a flat-screen TV with cable channels. Every room has a private bathroom.
JOSE
United States
The staff was exceptionally friendly and provided all our needs.
Located in Middletown and with Metro-North Harriman Station reachable within 33 km, Sleep Inn & Suites Middletown - Goshen provides concierge services, non-smoking rooms, a fitness centre, free WiFi...
SM
United States
Friendly staff at check-in
Pleasant aroma
Great location
Comfortable bed, pillows
Spotless clean bathroom and room
Delicious breakfast (bacon, eggs, etc.)
Easily accessible from Interstate 84 and close to a large shopping plaza, this Middleton, New York hotel offers a free daily breakfast buffet and free high-speed internet access.
The Middletown Train Station is an 11-minute walk from this New York hotel. It serves a daily grab and go breakfast and offers satellite TV with HBO and free WiFi in every room.
This is a very substandard hotel , staff are not very...
This is a very substandard hotel , staff are not very welcoming or professional, would not stay at this hotel again and would not recommend it to my worst enemies.
They need to change the stained mattress on the room as this is not acceptable and I cannot see how they can expect paying customer to sleep on stains mattresses.
Joyce
United Kingdom
10
Scored 10
I love this place.
I love this place. Been here several times before and I will come back again when I visit. Comfortable and quiet, close to stores. Galleria Mall close by and Starbucks. Very close to Red Lobster and other great restaurants.
Carolyn D. Smith
United States
4.0
Scored 4.0
Breakfast came in a brown paper bag from the front desk,...
Breakfast came in a brown paper bag from the front desk, containing a small cup of orange juice, two gingerbread cookies, and one muffin.
Remote on RCA tv worked sporadically, sometimes could find the channel, other times not. Need new LG or Samsung tvs.
Dennis
United States
8.0
Scored 8.0
My family came here for Legoland, but only went there once...
My family came here for Legoland, but only went there once during our 4 night stay. What we found very appealing was a country fair in Otisville that was perfect for all ages. We all enjoyed watching the pie eating contest. Bear Mountain is nearby and has a trail zoo where, as you walk along a gentle trail, you see animals and regional flora. BM also has an extremely large outdoor swimming pool (there is an entry fee), surrounded by woods so it is a cooling spot on a hot day. We picked up a free local newspaper and saw that pig roasts and auctions were happening at the time we were there. All in all, this is a lowkey, non-touristy part of the Hudson Valley where people can get an authentic, friendly country experience.
Kristin
United States
10
Scored 10
The location was good, shopping and eating area’s were...
The location was good, shopping and eating area’s were closed by , gas stations were close by with snacks . 👍the room was fabulous n the bathroom had everything we needed We highly recommended it to get away from every day stress 👍.😊
Ismael
4.0
Scored 4.0
It was a nice place.
It was a nice place. We were put on 4 th floor which was inconvenient & not quiet as told
Teen girls running halls all night & 2 bus loads returned from attending a wedding but lodged there created all sorts of problems for staff Due to that bkft delayed & there was very little to eat & we are early risers. Not even a 3 star rating😆
OVERPRICED
Rooms albeit dated had a comfy bed and basics worked and a good shower. Could do with losing the mirror as a headboard though, very 80s and a bit porno esk!!
Location convenient for other hotels near by and restaurants near by, close to the park and ride bus stop for coming up from Port Authority NYC (although no sidewalk to walk 5 min from there to the hotel so either had wait for a taxi or walk across the grass and attempt to cross a busy road with no obvious pedestrian crossing).
Reception area was welcoming.
The staff were FANTASTIC - much better than our first trip there! This was our 2nd stay at this specific location. We had 4 reservations with family and friends, there for a day of hot air ballooning and going to Warwick and a weekend getaway. It is perfectly situated with surrounding restaurants, diner and gas station - all within seconds from hotel.
They would not take my chime credit card after I booked online. The clerk said get another hotel that would take your card after I traveled an hour and a half to Middletown.
Within minutes of Lego Land. The staff was super friendly and the hotel was clean. My kids had fun in their indoor heated pool. The free breakfast was an added bonus!
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