721 Royal Parkway, Nashville, TN 37214, United States
#135 of 195 hotels in Nashville
Guests' ChoiceBased on 721 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.8
Staff
8.3
Value for money
7.6
Free WiFi
7.2
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End of dialog contentReviewed: 5 June 2024
Valarie
United StatesCould have been a little closer to most things but close to airport a plus
The staff was very nice and willing to fix any and all problems we encountered.
Stayed in June 2024
Reviewed: 3 June 2024
Price
United StatesSome of the wash cloths were dirty upon entering the room. Spiders were everywhere.
The staff was extremely nice.
Stayed in June 2024
Reviewed: 3 June 2024
Eivind
NorwayDescent airport hotel. Nice staff. Clean. Breakfast was ok.
Stayed in June 2024
Reviewed: 28 May 2024
Christine
CanadaClose to airport! Free and easily available breakfast! Free shuttle to and from airport!
Stayed in May 2024
Reviewed: 24 May 2024
Dinorah
United StatesAirport shuttle service, needs improvement, we waited for almost an hour to be picked then in the morning the service wasnt available until it could have been late for us to arrive at airport.
Comfortable room, clean.
Stayed in May 2024
Reviewed: 21 May 2024
Grace
United StatesThe hotel’s description was misleading in stating that there is a shuttle service that offers rides up to a 5 mile radius. This service is only available to the airport, which should be clearly stated. Housekeeping wasn’t up to par as well as they could have been. They checked our room on the last day of our stay only.
Short distance to the airport
Stayed in May 2024
Reviewed: 16 May 2024
Carla
United StatesIt is in need of desperate updates with furniture in lobby. The furniture was stained and dirty. Was not inviting to sit on and hang out.
Location was close to airport. Easy access.
Stayed in April 2024
Reviewed: 3 May 2024
Ashley
United StatesIt wasn’t cleaned the best
The staff were nice
Stayed in April 2024
Reviewed: 28 April 2024
Whitehead
United StatesThe mixture for the eggs was powder or liquid should consider using real eggs. There were no meat substitute for those that do not eat pork. There was no waffle making station. No staff to man the kitchen after breakfast, we had to order out every night. No, hotel should have carpet on the floors. Should consider transitioning to hardwood flooring.
The staff was friendly, and they addressed concerns immediately. The bed was comfy.
Stayed in April 2024
Reviewed: 20 April 2024
Cindy
United StatesCarpeted floors give me an icky feeling. Microfridge didn’t fit. Couldn’t find the ice machine.
Bed was incredibly comfortable and room was a relaxing place to stay and decompress after a long day. Temperature control was easy and shower was wonderful. It was a quiet space.breakfast was delicious.
Stayed in April 2024
Reviewed: 15 April 2024
Omega
CanadaToo short time
I need to learn Spanish, because the cleaners we're all Spanish
Stayed in March 2024
Reviewed: 4 April 2024
Bammer
United StatesNothing
It was a good location for Opry Land And downtown Nashville. Will stay again
Stayed in March 2024
Reviewed: 10 March 2024
Rebecca
United StatesThe elevators and Starbucks coffee were not 24/7 like it was stated.
Done was awesome at the front desk!! Jesse was nice too
Stayed in March 2024
Reviewed: 9 March 2024
Patricia
United StatesAll was good
Stayed in February 2024
Reviewed: 5 March 2024
Gianluca
ItalyBreakfast was good but nothing exceptional
The room was very big
Stayed in March 2024
Reviewed: 18 January 2024
Basimah
United StatesThe shower and sink water never got hot
I liked everything
Stayed in January 2024
Reviewed: 5 January 2024
Philip
Belgiumeverything was great except no hot water in the shower. it took forever before we had warm water to wash ourselfs.
very nice organised suite. staff was very helpfull
Stayed in January 2024
Reviewed: 3 January 2024
Pamela
United StatesI took a cold shower on the Thursdar morning that I was there. I had to ask to be moved to another room to shower, the Friday morning before I left. The water heater for this place most likely needs to be replaced. Even when I moved to the next room, the water was somewhat warm but not warm enough.
The location and the size of the room. The gym was great as well.
Stayed in December 2023
Reviewed: 13 December 2023
Hite
United StatesA stopper for tub. That's all.
Staff was very helpful and nice. Thank you 😊 God bless you all. Merry Christmas and a happy new year for all.Veronica Hite
Stayed in November 2023
Reviewed: 16 November 2023
Antonio
United StatesN/A
N/A
Stayed in November 2023
Reviewed: 29 October 2023
Steve
United StatesI had booked a king suite, there were spill stains on the couch, and some of the shelving hadn't been dusted in some time.
The front desk staff was friendly. The breakfast was hot and fresh. It had a larger variety than other hotels I had stayed at.
Stayed in October 2023
Reviewed: 18 October 2023
Timothy
United StatesThe parking lot was over-flowing and no alternative to park other than crossing a street. The price was a buit high for what this property was.
The size of the room was nice.
Stayed in October 2023
Reviewed: 17 October 2023
Hilda
United StatesWe stayed in a non smoking room. However, the stench of marijuana in our hallway and room was strong. Wish this was controlled better by hotel.
The hotel was perfect for the price. I would stay here again for the price.
Stayed in October 2023
Reviewed: 17 October 2023
Obadiah
United StatesLove Hyatt Place. Always clean and comfortable.
Stayed in September 2023
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