25 Chapel Street, Albany, NY 12210, United States
#24 of 43 hotels in Albany
Guests' ChoiceBased on 986 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: 3 June 2024
Heith
United StatesIt was taken care of fairly well
It was in a great location
Stayed in June 2024
Reviewed: 22 May 2024
Jonathan
United KingdomVery good breakfast and lots of choice.
Stayed in May 2024
Reviewed: 13 May 2024
Daniel
United StatesThe view
Breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Ellen
United StatesParking was expensive
Good location to to see Capitol and Albany
Stayed in April 2024
Reviewed: 7 May 2024
Joseph
ItalyBreakfast was good Staff were helpful and friendly
Stayed in May 2024
Reviewed: 6 May 2024
Cindy
United StatesThe surprise parking fee of $18. Next time I will look for a hotel that provides free parking.
The included breakfast. It was a great spread and well maintained.
Stayed in May 2024
Reviewed: 6 May 2024
Jazmin
Canadawe went to the hotel snack bar to get snacks for dinner, please note the microwave was hidden in the breakfast area and there were no light switches so we used our flashlights on our phones to find and use it. there was not a microwave in the room but there was a small fridge and coffee maker.
Came for a concert and the hotel was walking distance from the venue. the breakfast was included and had a large selection. there was also security guarded valet parking and it wasn't that expensive for one night.
Stayed in April 2024
Reviewed: 3 May 2024
Julia
United StatesMattress was pretty hard. Only found out there was a fee of $18 for the listed parking when checking in.
Personel were lovely. Breakfast much better than average.
Stayed in April 2024
Reviewed: 2 May 2024
Lisa
United StatesFood, parking
Location. Walkable to MVP arena
Stayed in April 2024
Reviewed: 22 April 2024
Sara
United StatesToilet did not flush well Hot water took long time in shower
Good location Room size was great
Stayed in April 2024
Reviewed: 15 April 2024
Lisa
United StatesWish the bathroom had a fan, and that our neighbors were not so loud… Children screaming and banging the doors was pretty annoying
Very comfortable bed, and amazing breakfast in the morning included!
Stayed in April 2024
Reviewed: 14 April 2024
Lisa
United StatesThe parking was expensive and only had valet.
The woman at the desk was very nice and helpful with food suggestions. The beds were comfortable. The breakfast was very good with lots of choices.
Stayed in April 2024
Reviewed: 3 April 2024
Donald
United StatesThe internet was unusable. And i am a Hilton Honors member. It was slow in every part of the hotel and terrible in my room
Room was clean and bed comfortable. Shower had average water pressure. Location was great. Breakfast was very good and having coffee available all day was appreciated
Stayed in March 2024
Reviewed: 2 April 2024
Kaitlyn
United StatesWe would’ve loved a microwave in the room but utilized the one in the lobby just fine.
As a family with a one year old, this was the perfect stay for room amenities and location. Breakfast was great and we really appreciate the high chairs. The staff was also so kind to our baby which was an unnecessary but so very appreciated.
Stayed in April 2024
Reviewed: 25 March 2024
Douglas
United StatesClean convenient reasonable
Stayed in March 2024
Reviewed: 7 March 2024
Longden
CanadaClean and close to night life
Stayed in February 2024
Reviewed: 4 March 2024
Carolin
GermanyThe only issue I had was that one cannot open the windows in the room.
The breakfast was excellent, the rooms were clean, the location was perfect. All in all, would always recommend.
Stayed in February 2024
Reviewed: 26 February 2024
Michael
United StatesKey card didn’t always work right away in the elevator. It was probably just a fluke.
Staff were friendly and helpful. Room was very clean.
Stayed in February 2024
Reviewed: 21 February 2024
Cristian
United StatesI liked the Hotel definetly will come back. It is a good quality hotel. The bed thou was a little creaky
Stayed in February 2024
Reviewed: 23 January 2024
Rose
United StatesDisappointed that the restaurant was closed on Sunday
Room was wonderful
Stayed in January 2024
Reviewed: 7 January 2024
Shane
United StatesI was not informed I would have to pay to park until I checked in. I feel like that should be known before arrival.
clean, friendly staff, great hot breakfast.
Stayed in December 2023
Reviewed: 5 January 2024
Angela
United StatesThey charge $18 for parking.
The breakfast was a hit. The staff were friendly at the front desk. It was very clean. The bed was super comfy.
Stayed in January 2024
Reviewed: 1 January 2024
Beth
United StatesPaying for parking
Stayed in December 2023
Reviewed: 27 December 2023
Farnaz
United StatesReservation was made for $122 taxes included but the hotel charged $152 when we checked out.
Comfortable Good breakfast Clean room
Stayed in December 2023
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