Very friendly staff, splendid food especially for dinner, possibility of private use of sauna, exceptional chocolate available next door.

Stayed in May 2024

Very cozy mountain hotel in Alpine style with very comfortable rooms and amenities. The highlight was the staff who was very accommodating to our late arrival and very early departure. Very recommended!

Stayed in April 2024

Nothing

Gorgeous location, lovely balcony view, delicious breakfast, comfortable rooms

Stayed in April 2024

The location is great, the staff is friendly, helpful and the food was delicious (and served great portions).

Stayed in April 2024

Traditional mountain hotel, great restaurant.

Stayed in April 2024

Everything was perfect. It was very clean and quiet. If we visit once again slovenia, this hotel will definitely see us again. Excellent!!

Stayed in April 2024

While our stay at the Art Hotel Kristal was largely enjoyable, we did notice that the sound insulation between rooms could be improved. The walls seemed a bit thin, making it easier than expected to hear noises from neighboring guests. This wasn't a major issue for us, as our days spent hiking left us so tired that we slept soundly regardless. However, I can't help but wonder if our neighbors felt the same, especially when I spent a considerable amount of time drying my long hair at night. It's a minor inconvenience and certainly didn't detract from the overall wonderful experience we had at the hotel, but it might be something for the hotel to consider improving for the future, ensuring all guests enjoy a serene and restful environment.

From the moment we stepped into the Art Hotel Kristal, we knew we had made the right choice for our hiking adventure in Slovenia. The hotel exudes a welcoming atmosphere, perfectly complementing its scenic surroundings. One of the most commendable aspects of our stay was the impeccable cleanliness of the property. It's evident that the hotel staff takes great pride in maintaining high standards, ensuring every corner of the room and public areas are spotless. This attention to detail provided a comfortable and inviting environment, allowing us to relax fully after a day's hike. Opting for the half-board option proved to be a wise decision. As avid hikers, having a fridge in our room was a game-changer. It was convenient to store fresh ingredients for our sandwiches, keeping our picnic lunches crisp and delightful. The inclusion of this small yet significant amenity speaks volumes about the hotel's thoughtfulness towards guests' needs. Another feature of the hotel that we greatly appreciated was the lift. It might seem like a small detail to some, but after a long day of exploring the beautiful trails, having a lift to effortlessly transport our luggage to our room was a relief. It's these thoughtful touches that truly enhance the guest experience. But what sets Art Hotel Kristal apart is its unbeatable location. Nestled in an ideal spot, it served as the perfect base camp for our hiking excursions. The hotel's proximity to some of the best trails in the area meant that breathtaking natural beauty was always just a stone's throw away. Whether we were seeking challenging hikes or leisurely strolls, we found everything we needed within easy reach. In summary, Art Hotel Kristal not only met but exceeded our expectations. With its blend of cleanliness, convenience, and prime location, it provided the perfect backdrop for our outdoor adventure.

Stayed in March 2024

Refrigerator and a small coffee pot in the room would be nicer

Almost everything was perfect for Bohinjsko area holiday

Stayed in March 2024

Nice staff, beautiful place and hotel. Perfect breakfast and service. The Bohinjl lake is near from the hotel, (5-10 min. walking).

Stayed in March 2024

Staff were so lovely and welcomed us into the hotel. Room was ready on arrival which helped as we were going skiing. Bar staff lovely sand again had such a family feel. Rooms are lovely and you must try the chocolates from the shop which are all homemade.

Stayed in February 2024

Super friendly staff ,great location, excellent food ,comfortable rooms, great facilities could not fault our stay will be back for sure.

Stayed in February 2024

This is a great, family run hotel. The proprietors take pride in what they provide their guests (rather than in what they extract from guests, as hotels chains do). Great food in general. Breakfast buffet included pastries, bread, ham, cheese and delicious (and unusual for us) pickles. Really good yogurts, nuts, dried fruit. A very cosy lounge area with wood burner and bar. This was a lovely area to play cards in, read a book and enjoy a pre (or post) prandial drink. Very good waiting staff. Well trained and knowledgeable to a level we did not expect. The wines were all Slovenian, and not being very familiar with Slovenian wine (and rather tricky names), we needed the guidance. It was genuinely helpful and delivered with just the right balance of pride, confidence and humility. I am rather glad that the wines were restricted to Slovenian ones or we would have been tempted to ignore them and we would have missed a treat and an education.

Stayed in February 2024

The hotel is located very close to Lake Bohinj. Everything is nicely decorated, clean and very comfortable. The staff is really friendly and the food is excellent.

Stayed in January 2024

Family hotel with soul and like at home hospitality. On the other hand all professional, clean, on time.

Stayed in January 2024

No special remarks. Perhaps putting a kettle in the room or having it available on request and delivered to the room might be something to include.

We stayed in a two-bedroom suite that is perfect for a family. The suite is very spacious, which leaves plenty of room for the small ones to play. The bathroom is huge and seems recently renovated. It has both a bathtub and a shower. The beds are very comfortable and the room is in general very clean. The balcony in this suite is fantastic, offering a splendid view of the mountains. The breakfast was very good, with a decent selection of different food items. We had half board included, which was one of the best decisions as the dinner is not a buffet but the hotel offers a choice between several options for main course (as well as soup and dessert). The meat and fish are of finest quality and they are prepared exquisitely (it's a Gault & Millau and Falstaff rated restaurant). The hotel has a small but modernly equipped wellness area that you can only book for private use and it features a jacuzzi, a sauna, cold (not ice) barrel and a cold shower "cave" with a little waterfall. The staff is very friendly and welcoming (it's a family-owned and run hotel). The location is fantastic as the hotel is situated in close proximity to the lake Bohinj , 25-min drive from the lake Bled and 5-min drive from the Vogel ski center. I highly recommend this property.

Stayed in January 2024

Everything was as expected

Very rich breakfast, very nice people, alwayes willing to to accomplish our wishes, we had dinner there, very high class food, and fair prices. We felt so well received, the people in the reception and at the restaurant were really at their best. We would come back again there!

Stayed in October 2023

Bit of uncomfortable beds. Pillows are too soft and thin. I would prefer memory foam pillows.

Excellent breakfast, kind staff - gave us tips for hiking trips. Very clean and tidy rooms with a lot of storage space (not just one closet). Free parking.

Stayed in October 2023

Family run hotel. Exceptional customer service, all staff trained to highest level. Rooms clean and comfy. Waiting staff the best we came across in Slovenia taking time to tell us all about the wines chosen and help recommended local walks and routes.

Stayed in September 2023

Very minor - would have preferred that the reception asked for the local tax payment when we checked in, instead of when we were checking out and in more of a rush.

The room was very comfortable with a balcony looking onto a small garden onsite. The food at the restaurant was delicious (we had breakfast included with our room and also had dinner there one night). Parking onsite and just a short walk into town.

Stayed in August 2023

Beautiful hotel in great location, with super helpful management and staff.

Stayed in September 2023

A menu in the restaurant with more variety. A cleaner room.

Madam the owner is a very smiling and helpful person. Food is very delicate and a true pleasure. Waffel at breakfast is funny and tasty. Very helpful staff in the restaurant. Room is quite silent.

Stayed in August 2023

Nothing

Amazing location and view and room

Stayed in September 2023

Breakfast was varied and lovely. Great location just ten minutes walk to the lake. Lovely staff.

Stayed in July 2023

Close to the lake, however the neighbour is silent and not crowded. We felt the personal caring, in case of any questions they were helpful. A la carte breakfast had a great variaty of local foods.

Stayed in August 2023