Azizyah District, Al Masjid Al Haram Road, Makkah, Saudi Arabia
#41 of 186 hotels in Makkah
Guests' ChoiceBased on 4187 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.3
Facilities
8.5
Staff
8.5
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 4 June 2024
Mohammed
BelgiumBed for my 2 kids was not comfortable, I informed bit nothing change.
Stayed in May 2024
Reviewed: 3 June 2024
Hassan
United KingdomService
It was nice location
Stayed in March 2024
Reviewed: 2 June 2024
Tanveer
Saudi ArabiaThe shuttle service was very bad, they would sometimes not even send the shuttle on designated times, this created many issues as it was hard to find taxis on some spots
The room was clean and spacious enough for 4 adults and it was good value for money
Stayed in June 2024
Reviewed: 31 May 2024
Faqihah
Saudi ArabiaNothing
The size of room is big and clean
Stayed in May 2024
Reviewed: 30 May 2024
Dr
NigeriaNot that I can remember.
I initially booked 3 nights even though I have 6 nights to stay in Makkah. My extreme satisfaction with the hotel and its very kind staff left me with no choice but extend my stay here. Delightfully enjoyable and very good value for money.
Stayed in May 2024
Reviewed: 25 May 2024
Inwehimahmoud
Saudi Arabiavery slow room service
RECEPTION PEOLPLE and BF food and saff
Stayed in May 2024
Reviewed: 24 May 2024
Muhammad
Saudi ArabiaRoom service.
Shuttle service. Delicious breakfast.
Stayed in April 2024
Reviewed: 24 May 2024
Muzaffar
United StatesI book a room for 4, but the room I got had one queen size bed and one sofa bed. I dont think sofa bed can accomodate two. Also soft bed was not comfortable at all, it was dead hard at bottom. Pictures attached.
The hotel is good and clean with all basic services. It has kids floor, restaurant etc within hotel. There are adequate lifts available and shuttle services evey hour was also a blessing.
Stayed in May 2024
Reviewed: 24 May 2024
Hatem
Saudi ArabiaN/A
Everything was great
Stayed in May 2024
Reviewed: 23 May 2024
Dr
NigeriaNot that I can remember.
The staff were extremely kind and hospitable especially Abdulaziz in the restaurant and Njoud at the front office. Everything about the hotel is delightful and no doubt will be my abode during my subsequent visits to this holy city.
Stayed in May 2024
Reviewed: 21 May 2024
Ayoub
United Kingdomsteam room was not available
Location clean friendly
Stayed in May 2024
Reviewed: 19 May 2024
Mohamed
Saudi ArabiaBuy Delay Bathroom has no exaustor
Location Staff Facilities
Stayed in May 2024
Reviewed: 16 May 2024
Husam
HungaryThe baby care room is closed
Location is very and the bus is very useful.
Stayed in May 2024
Reviewed: 16 May 2024
Kahin
SwitzerlandBuffet is expensive.
Great location. Nice big rooms. Reliable shuttle to Haram.
Stayed in April 2024
Reviewed: 15 May 2024
Umair
PakistanRoom was smaller and not much cleaner that last time.
Helping staff New shuttle bus
Stayed in May 2024
Reviewed: 12 May 2024
Abdulrahman
EgyptThe time of SOHOOR
Clean
Stayed in March 2024
Reviewed: 11 May 2024
Saad
Saudi ArabiaHouse keeper needs more attention.
Facility,staff,location
Stayed in May 2024
Reviewed: 11 May 2024
Rihan
United Arab EmiratesThe shuttle bus service was limited but I guess that limitation was due to Ramadan.
Nice clean room, breakfast spread was great. Staff was very friendly and cooperative.
Stayed in March 2024
Reviewed: 11 May 2024
Kashan
Saudi ArabiaHotel Staff and Management. No concept of customer service and satisfaction.
Location, Rooms and overall hotel facility
Stayed in May 2024
Reviewed: 10 May 2024
Mohammed
Saudi ArabiaNothing
Location and cleanliness.
Stayed in May 2024
Reviewed: 10 May 2024
Mohamed
Saudi ArabiaShuffle service can not maintain properly on the way back
Over all good to stay including the shuttle service
Stayed in May 2024
Reviewed: 9 May 2024
Khalid
EgyptSchedule for buses to Haram don't cover overall the day
Clean and very kindly staff
Stayed in April 2024
Reviewed: 8 May 2024
Mohamed
Saudi ArabiaShuttle service was very poor. Time between services was too long and always not available at location. Contacted duty manager but no response.
Stayed in May 2024
Reviewed: 6 May 2024
Nishat
Saudi ArabiaRoom service needs improvement.
The price was good.
Stayed in May 2024
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