South Terminal, Gatwick Airport, Horley, RH6 0LL, United Kingdom
#3 of 15 hotels in Horley
Guests' ChoiceBased on 6023 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.7
Value for money
7.6
Free WiFi
9.2
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End of dialog contentReviewed: 2 June 2024
David
United KingdomAccident location near to our flight zone
Near to our flight out..
Stayed in May 2024
Reviewed: 2 June 2024
Jacqueline
JerseyFood was good, room was perfect, and the staff were very helpful
Stayed in June 2024
Reviewed: 1 June 2024
Lucy
United StatesThe room wasn’t clean to my standards, needed dusting.
Location is convenient, loved this about the hotel. The breakfast buffet was subpar, not bad not amazing - although I do want to say russet potatoes are best for the hash browns. Room service was the best experience - the pasta and dessert are fantastic!
Stayed in May 2024
Reviewed: 31 May 2024
Lucy
United StatesThe room needed to be cleaner. Saw dust specs everywhere. The english breakfast buffet was not as tasty as I would have liked given the price.
The bed size, the room location, the bathroom products, the tub, the food from room service. Staff also were kind.
Stayed in May 2024
Reviewed: 31 May 2024
Kathleen
United StatesI had a hard time finding the hotel. I knew it was connected, but finding the way from the bus station wasn't easy. I actually had to go to a taxi stand and they told me i didn't need a taxi - just walk through the blue parking garage to the end to find the sign
super convenient, comfortable. I was exhausted and decided to order room service - great choice!
Stayed in May 2024
Reviewed: 31 May 2024
Julie
United KingdomVery expensive both room cost and food and drinks
Convenience for flying early morning
Stayed in May 2024
Reviewed: 31 May 2024
James
CanadaLocation
Stayed in May 2024
Reviewed: 30 May 2024
Liz
United KingdomArriving at 3am local time from our departure country we were exhausted and the corridors to our room were never ending. Ask for a room near reception!
In airport
Stayed in May 2024
Reviewed: 30 May 2024
Cathy
United KingdomGood room close to the airport terminal. All very efficient
Stayed in May 2024
Reviewed: 30 May 2024
Janice
United KingdomPrice rise between first looking 2 months before departure & booking 2 weeks later
Didn't have it. £20 was to expensive
Stayed in May 2024
Reviewed: 29 May 2024
John
AustraliaDrop-off parking was very confusing. As a result, I headed straight to the rental return without filling up.
It was an overnight stop before a long international flight. The hotel was ideally placed for ensuring we had no problems getting to the terminal What happened in the terminal is another story!
Stayed in May 2024
Reviewed: 29 May 2024
Gary
United StatesSeveral charging outlets in the room were not working. Shower drain was not working properly. I had to walk to a store in the terminal to get a bottled water.
Modern, comfortable and convenient to the airport.
Stayed in May 2024
Reviewed: 28 May 2024
Tina
United KingdomVery long walk to room with bags
Closeness to Gatwick terminal. Comfy bed.
Stayed in May 2024
Reviewed: 28 May 2024
Mary
United KingdomCoffee etc in the room
Good
Stayed in May 2024
Reviewed: 28 May 2024
David
United KingdomBathroom floor looked good, but the marble was lethally slip! pery. All very concrete, no greenery. Have to walk through part of cat park. Signage goild be better from.rsilway station and within the terminal
The comfort of the room. Proper ceramic mugs and glasses. Plump pillows and space to move around. Very çonveniet for an early morning flight.
Stayed in May 2024
Reviewed: 28 May 2024
Jeremy
United KingdomThe room was quite a way from the lobby. We could have used the executive lounge but had read in reviews that it would be crowded so we didn’t try this.
The proximity to the airport was great. The rooms were very comfortable and check in and check out were easy. The staff were friendly and helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Birgitt
United KingdomProximity to South terminal, choice of place to eat.
Stayed in April 2024
Reviewed: 27 May 2024
Corinne
United KingdomNothing!
Clean, relaxing, friendly, convenient, and stress-free
Stayed in April 2024
Reviewed: 27 May 2024
Thomas
United KingdomOne sleep very early start. Not much time to gain the full experience.
Stayed in May 2024
Reviewed: 26 May 2024
Jennifer
IrelandN/a
Very convenient hotel if you need to be close to Gatwick, literally 2 minute walk from the terminal. Very clean and rooms very spacious and quiet. Would highly recommend
Stayed in May 2024
Reviewed: 26 May 2024
Melinda
United KingdomAll good. Fresh bright makeover since last there.
Perfect location for South terminal Gatwick.
Stayed in May 2024
Reviewed: 26 May 2024
Linda
United KingdomThe barman in Amy’s Bar was rude and arrogant. He pandered to groups and ignored female travellers. I left after waiting 30 minutes for him to serve me. He walked past me a few times so I left. I reported him to reception when I checked out.
Everything was very good
Stayed in May 2024
Reviewed: 26 May 2024
Aaron
United KingdomA bit noisy on the floors but to be expected with people using it for early or late flight times
Location, cleanliness and staff were excellent
Stayed in May 2024
Reviewed: 25 May 2024
Daniele
AustraliaThe room was a fair walk from the main area of the hotel and the signage was not great
Loved the check in experience and the location so close to South Terminal.
Stayed in May 2024
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