The room was unbelievably hot for some reason. A member of staff was less than helpful with a poor attitude.

Clean

Stayed in May 2024

Bed was terrible, dirty sheets and dirty cover.

Lovely area, nice and quiet.

Stayed in June 2024

Great value, great staff.

Stayed in June 2024

Rowdy guests running amok all night.

Location,facilities

Stayed in May 2024

Unfortunately one lift was broken then the 2nd lift broke the next morning.

Location

Stayed in June 2024

Nothing all was good

All good

Stayed in June 2024

Car park was always full, probably because of the location of the hotel.

Stayed in June 2024

Curtains don't keep much light out so was basically awake with the sun from 0430. Shower wasn't great either.

Great location, comfortable beds and room.

Stayed in June 2024

Dirty sheets on the bed and bathroom wall and door frames were filthy. Breakfast wasn’t included in the price which was disappointing. Plus the £16.50 pp for breakfast was ridiculous. Ended up going to Costa. The walls are very thin too.

The location was good, staff were friendly too.

Stayed in June 2024

Some of the rooms need a bit of tlc

Excellent location, great staff, value for money hotel and decent facilities.

Stayed in May 2024

Only one lift working and this seems to bergular occurrence. Pool and gym were at additional cost. Hotel decor was adequate. But needs makeover.

It was in a nice setting and the grounds were well maintained. Rooms were clean and everything worked. Staff gave us extra tae and milk on request. Good to have swimming pool/gym on site.

Stayed in June 2024

lift out of order, bar should be open longer on Thurs/Fri night

Room clean and serviceable, liked the housekeeping stance (Eco and Sustainable). We do not need room cleaned for short stay.

Stayed in June 2024

Great value for money and very nice inside

Stayed in June 2024

Room near generator on first night, but the hotel moved me.

Nice spacious, comfy and quiet room

Stayed in June 2024

Food in dining was expensive.

Clean hotel with friendly staff located in a quiet area. Very pleasant stay. I would book there again.

Stayed in May 2024

8km from airport

Price Comfort Meals

Stayed in May 2024

Bed was too hard and were not happy with the pillows. Limited menu was very disappointing and the restaurant is only open at weekends. Family members having visited in the past felt the hotel standards had slipped. On previous visits the restaurant meal was a very good standard with attentive staff.

Good location for meeting family. Breakfast was acceptable, but no indication at the table re alternatives or extras.

Stayed in May 2024

Was slightly dated needs a bit of a lick of paint! Didn’t like having to pay extra to use pool. Appreciate extra for any hair/Beauty services but pool should be included. Breakfast far too expensive

Location was good easy to get into town! Room was comfortable as was bed. Was clean

Stayed in June 2024

Hard pillows. But cannot please all

Cleanliness

Stayed in May 2024

Breakfast was a little poor. Food cold and had run out of a lot of items and were left waiting. Mostly staff were great but one lady in the dining room was quite rude when we asked for eggs.

Stayed in May 2024

Didn't agree with paying for the facilities eg pool etc, never heard of anything so ridiculous, I booked it knowing there was a pool, I would have cancelled it, if I had known we had to pay I wouldn't have gone, thought it was disgusting. The view from the room was roof tops, very depressing I had asked for a nice room for our anniversary, so was Dissappointed. Room very tired.

The location was good The staff were friendly Most of the room was fine

Stayed in May 2024

It was disappointing that the dining room was not open for dinner, and we had to use the bar instead.The menu was the same every night and was rather limited. One of lamps in suite didn't work, & bedside lamps were difficult to work due to need to use 3 switches to put each one on.

Room was good size with appropriate facilities, well furnished & clean. breakfast was well organised & had an excellent choice. Staff at breakfast were especially helpful.

Stayed in May 2024

The room, we booked a suite which was very dated and run down. Bed was super uncomfortable, very hard which resulted in very little sleep. The bedroom was complete with a dressing table but we were unable to use it for hair/makeup purposes as no mirror or plug sockets provided next to the table. Had to pay extra to use the leisure facilities which I feel should be included in the price especially for a suite.

Leisure facilities where the best part of the hotel (although you had pay extra to access) Staff were friendly and helpful. Entrance / bar area well maintained.

Stayed in May 2024

The duvet on the bed needs to be a summer duvet. It was too hot so bad night’s sleep. Felt I was in the dungeon with a basement room and no lift access to get there just stairs and long, long corridors.

I have stayed here twice before so know the hotel standard is good. Staff are friendly and helpful

Stayed in May 2024