Flughafenstr. 1-3, Fuhlsbüttel, 22335 Hamburg, Germany
#94 of 365 hotels in Hamburg
Guests' ChoiceBased on 1361 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
8.6
Value for money
7.6
Free WiFi
8.7
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End of dialog contentReviewed: 19 May 2024
Sarah
United StatesConvenience for early flights. Check-in process was quick.
Stayed in May 2024
Reviewed: 14 May 2024
Subbarao
NorwayAll good
Location to the airport
Stayed in April 2024
Reviewed: 4 May 2024
Saad
Saudi ArabiaRestaurant needs more enhancement and adding more menu options.
Right on front of the airport
Stayed in April 2024
Reviewed: 1 May 2024
Martina
United StatesNo separate hotel parking lot, no soap in the bathroom, no coffee for the coffee machine in the room, no coffee available in the lobby in the morning either.
Close proximity to the airport, nicely renovated
Stayed in April 2024
Reviewed: 27 April 2024
Maria
ItalyChecking in is not fast, there is usually a long line
Right next to the airport
Stayed in February 2024
Reviewed: 25 April 2024
Gordon
United KingdomComfortable hotel with friendly and knowledgable staff - very helpful - clean comfortable room and very handy for transport links into and out of the city
Stayed in March 2024
Reviewed: 6 April 2024
Murphy
IrelandRemodelling of the fourth floor which meant drilling started after 9:30 which when in the fifth floor sounded next door. Not great if you want to relax pre flight right up to check out time at 12:00.
Close to rental car drop off and the airport.
Stayed in April 2024
Reviewed: 1 April 2024
Michael
IrelandVery easy access to and from the airport, We had a lovely room on the fifth floor overlooking the airport, but sound insulation was perfect and we were not disturbed either by neighbouring rooms or by flights landing and taking off. The food is good if unremarkable check-in and out was supposed to be automated but we found it easier to use the staff.
Stayed in March 2024
Reviewed: 18 March 2024
Cheung
United StatesMore food variety at the restaurant. A bigger menu would be great.
Very convenient location. You just cross the street from the terminal.
Stayed in March 2024
Reviewed: 8 March 2024
Wood
GermanyParking outside to unload luggage expensive
short distance to terminal.
Stayed in March 2024
Reviewed: 7 March 2024
Neil
United Kingdomlocation was excellent and staff friendly. Facilities good for business trips and rooms clean and tidy. Bar area was good and staff were very helpful
Stayed in February 2024
Reviewed: 18 February 2024
Rikke
DenmarkWe waited a long time for our room. Afterwards we ordered room service, but had to pick it up by ourself (which was fine) - when we arrived 10minutes later as they asked us to, we waited for 30 minutes at the bar for our pizza.
Close to the airport, rooms were great!
Stayed in January 2024
Reviewed: 13 February 2024
Enrique
GermanyThere were constructions in floor 1, so noise in the morning was not pleasant.
Very very close to international airport.
Stayed in February 2024
Reviewed: 1 February 2024
Sven
GermanyFood for dinner.. expensive, not tasty
Close to airport
Stayed in January 2024
Reviewed: 27 January 2024
Ilan
Israelsafety box wasn't function. there is an espresso machine in the room but not coffee capsules. I asked the reception for and still waiting...
location, option to open the window !!!, bed size, room size
Stayed in January 2024
Reviewed: 26 January 2024
Marie
IrelandThere was a technical issue that made me wait a while before getting access to the room but the staff was very nice and helpful about it
The staff was very helpful and the hotel very comfortable, not even 3 min walking from the airport
Stayed in January 2024
Reviewed: 24 January 2024
Swenja
GermanyEr in Glas in der Bar war defekt
Self Check In
Stayed in January 2024
Reviewed: 21 January 2024
Mariko
GermanyGreat location!
Stayed in January 2024
Reviewed: 20 January 2024
Danny
DenmarkToo few people working in the restaurant.
Easy access to the airport
Stayed in January 2024
Reviewed: 20 January 2024
Heather
VietnamIt was a shame the sauna was out of action and the safe in the room was also broken and couldn’t be fixed.
Location, staff, facilities that were working.
Stayed in December 2023
Reviewed: 17 January 2024
Sebastian
PolandLong waiting for check - in (only 1 out of 4 stands was open). No possibility to pay by cash at the restaurant. No possibility to open the window.
Location, lobby, nice and friendly staff.
Stayed in January 2024
Reviewed: 13 January 2024
William
SpainCost of food
Bedroom
Stayed in December 2023
Reviewed: 2 January 2024
Alexander
IsraelThe air conditioning in the room did not work for heating. The temperature in the room became acceptable (but cold) when the conditioner set for max. heat was switched off.
Stayed in January 2024
Reviewed: 2 January 2024
Beatrice
Germanythey were short staffed in the restaurant, the ratings of the restaurant are not great on google - we planned to dine at the hotel and decided against it. However, unfortunately there are no try alternatives at the airport. I hope, they will figure out how to provide better service even with Fachkräftemangel - I am planning to come back for my air travel.
Everything is very good, exzeptionell Clean, friendly staff, comfortable
Stayed in December 2023
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