Bartelsstraße 12, Sternschanze, 20357 Hamburg, Germany
#88 of 365 hotels in Hamburg
Guests' ChoiceBased on 153 hostel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
9.2
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
María
GermanyNo shared kitchen
We were a group of 6 and got a room for six with a private toilet, and a big table. As we all knew each other it was great to have the room as common place Great location and nice staff
Stayed in June 2024
Reviewed: 1 June 2024
Diana
South AfricaThe room is very small, you can’t really open the bathroom door without bumping the bed. The price for one night was way too high for this kind of place.
It’s in a bumping area, Schanzenviertel, which is amazing and has lots to offer. The stuff was super friendly.
Stayed in May 2024
Reviewed: 18 May 2024
Paulina
GermanyNo AC, very hot inside
Nice Hotel, lovely room
Stayed in May 2024
Reviewed: 3 May 2024
Inge
DenmarkThe bed is very soft
The neighbourhood The staff
Stayed in April 2024
Reviewed: 19 April 2024
Yannic
Switzerlandroom was not cleaned (but to be fair we also we did not leave after 12pm)
Nice surrounding area, fast check-in/-out, comfy beds, clean sheets
Stayed in April 2024
Reviewed: 16 April 2024
Kacper
GermanyWindows we leaking cold air into the room. It was really cold during the night
Great localization in the city center. Comfy and large room with spacious bathroom
Stayed in March 2024
Reviewed: 12 March 2024
Gianni
DenmarkPretty spacy, ordered and clean. Comfortable beds. The view from the windows was beautiful and below an authentic napoletan pizzeria. The area is full of stores, boutiques, pastry shops... and next to the Railway Central Station.
Stayed in March 2024
Reviewed: 8 January 2024
Sylvia
Germanycold
large room good internet clean central
Stayed in December 2023
Reviewed: 5 October 2023
Louisa
United KingdomStairwell dark.
Clean. Good location.
Stayed in October 2023
Reviewed: 24 September 2023
Giulia
GermanyIt was a bit too loud
Nice location in a typical building
Stayed in September 2023
Reviewed: 12 September 2023
Katharina
GermanyHad a private double room, brilliant view, easily accessible with public transport. Took a while to find it, but the staff was very friendly and the room perfectly clean with everything I would expect from a hotel room. Thank you!
Stayed in September 2023
Reviewed: 18 August 2023
Polona
SloveniaDecorative cushions should be cleaner.
Lively, nice neighborhood with pubs, street food and restaurants.
Stayed in August 2023
Reviewed: 9 August 2023
Elke
BelgiumCurtains could use an upgrade, not very dark in the room.
Nice alternative area with good restaurants nearby. Not too far from city center either (15’ by metro)
Stayed in August 2023
Reviewed: 2 August 2023
Oliver
United KingdomNothing at all, it lived up to expectation and was reasonably priced.
Good location in a lively (but not too lively!) area. Well situated near the metro and local shops and restaurants. Good for families where well-priced, compact living gives a new and different experience over the usual hum-drum of hotels and the like
Stayed in July 2023
Reviewed: 20 July 2023
Tina
SwedenThe bed was quite soft.
Very spacious room in a great area. Restaurants, cafes, parks and public transport were super close. Hotel is also dog-friendly.
Stayed in July 2023
Reviewed: 28 June 2023
Stef_hu
Austria-the curtains are very transparent, and it's super bright in the room from early mornings 6am (upon check-out, the staff mentioned they will install new curtains soon!) -rooms in the courtyard are rather noisy due to the pizza place downstairs -towels are on the cheaper side, quite thin and a bit rough
-good location with bars/restaurants/kiosk around, also subway/s-bahn station within 5min walking (with s-bahn just 12min to the main station) -friendly staff -offer late check-in with key box -big rooms (even for up to 4 or more?) -balcony (unfortunately just one seat outside) -comfy bed -offer breakfast in the neighboring pizza place, it's 10€ pp (very basic breakfast, but alright if you don't want to walk far, there are many other choices around though)
Stayed in June 2023
Reviewed: 27 June 2023
Lina
GermanyCheck in is too late and checkout too early (we of course knew it when booking, but want to mention it anyways). Toilet is joined with a shower and there is a just one per gender for 6 rooms, which is a bit impractical. Quite hot in the room
The location is great, surrounded by restaurants and bars, as well as public transportation. We really liked the design of the room and the bathroom. Beds were very comfortable and everything was clean.
Stayed in June 2023
Reviewed: 17 June 2023
Sarah
Germanyif you open the windows (no a/c) it is very noisy from bars and cafés in the area, even way after midnight
super clean and lovely, modern furniture, spacious room, great location, staff was really friendly and helpful!
Stayed in June 2023
Reviewed: 16 June 2023
Tantida
ThailandThe bed and the towels were quite dusty. Need to improve.
The room's layout was good, very spacious.
Stayed in June 2023
Reviewed: 14 June 2023
Venla
FinlandWell, there was no air con nor a fan, so I can't rate it higher than 8 although everything else was top notch. It just got super hot in the room during the day and you couldn't go back to the room until 8 pm when you could finally open the windows to let some fresh air in (before that it was so warm outside that it wouldn't have helped). Luckily there was loads of big windows and opening them helped to cool down the room nicely. But this was in June when the night temperature dropped to 15-16 degrees celsius. If it had been a warm night, cooling down the room would have been impossible. Also the curtains let quite a bit of light in.
Loved the room. Super spacious, comfortable beds, amazing shower. Lovely high ceiling. Location was amazing, the Schanzenviertel area was just simply awesome! So many great restaurants and cafes within a short walking distance as well as the lovely Planten und Plomen park.
Stayed in June 2023
Reviewed: 12 May 2023
Kevin
United KingdomClean spacious everything we needed good location and plenty of good restaurants near by.
Very helpful and friendly staff we had been let down by another accommodation so it was short notice but the staff at Pajama where very accommodating we dropped our luggage off early as we had to get to an exibition that we were working at and the staff put all of our luggage in our room ready on our return.
Stayed in May 2023
Reviewed: 5 May 2023
Nina
New Zealandno fridge
location
Stayed in May 2023
Reviewed: 12 April 2023
Ainhoa
NetherlandsReceptionist at check-in, she was not willing to give tourist information, I find that this is part of her job, too.
The district, tons of bars and restaurants as well as concept stores, conveniently close to the S and U-bahn, also close to everywhere by foot.
Stayed in April 2023
Reviewed: 30 March 2023
Marcel
GermanyThe room was great, travelling with 3 kids!
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content