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  5. Reviews of Henri Hotel Hamburg Downtown

Reviews of Henri Hotel Hamburg Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Bugenhagenstr. 21, Hamburg Altstadt, 20095 Hamburg, Germany

#27 of 365 hotels in Hamburg

Guests' Choice

Review score

Based on 391 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 3 June 2024

    8.0
    Great Hotel if you want to do the Ironman
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 4 nights
    • Submitted via mobile

    Location from the Hotel not far away from the central train station. Area not really clean and a lot of homeless people.

    Nice Hotel with very friendly staff

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Pleasant. Uncomplicated. We felt very good
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 2 nights
    • Submitted via mobile

    The interior i live. It’s not a 08/15 standard hotel. Wonderful

    Stayed in June 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • L-Studio
    • Stayed 5 nights
    • Submitted via mobile

    Lots of attention to detail, quiet location very close to the main station & U-Bahn, fantastic breakfast! There was also a great selection of fresh bites available around the clock and staff was very friendly.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 1 night
    • Submitted via mobile

    Room was too small.

    The decor and furnishing.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    comfortable and relaxing
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 3 nights

    the location was excellent, close to the train station. the staff were very helpful and the room was clean and comfortable.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Very nice hotel in a great location
    • Leisure trip
    • Couple
    • L-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice hotel in central Hamburg, easy walk to main attractions and shopping

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    my score 8 out of 10
    • Leisure trip
    • Couple
    • L-Studio
    • Stayed 4 nights
    • Submitted via mobile

    construction noise across the street, difficult non ADA stairs at entrance, hard to open doors, rest of building with elevator access , room service ok but not great

    central location, friendly staff, nice rooms, easy access to shops, public transport, restaurants, train station

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Fabulous! A real highlight of our trip.
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    The very welcoming staff and helpful manager made us feel at home. Lovely relaxed environment in the lounge and breakfast room. Unique to this hotel is its free evening supper provided for travellers who are just too tired to go out for a meal. Breakfast excellent. Our room was spacious, clean and pleasant with a very comfortable bed. Housekeeping staff always friendly. We loved the 1950’s-60’s decor! A real Hamburg feel and definitely value for money✅

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Great stylish property at the heart of the city
    • Leisure trip
    • Couple
    • L-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Will be great if either YouTube or Netflix or English satellite channels were available.

    Fantastic location, just spitting distance from the main shopping belt. Nicely appointed rooms with quirky and stylish decor. Staff were very friendly and helpful too. A very pleasant stay.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Would highly recommend and would stay here again
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 3 nights

    Absolutely no complaints

    The whole experience was excellent

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • M-Studio
    • Stayed 1 night

    Wonderful stay. Loved the interior. Everything was easy, comfortable and quiet.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Wonderful hotel in every way.
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 4 nights

    * because my husband and I have mobility issues the flight of stairs at the entrance to the hotel were a bit of a struggle for us. However, they were shallow treads, which made a difference.

    * this is our second stay at Henri Hotel - last time was in 2015. The hotel was as bright and well-cared for as it was then, and had the same good facilities and helpful staff. We were so pleased. * we love the vibe of this hotel, with its retro theme * we were very pleased to be given a room on the ground floor, because of our mobility problems, and the walk-in shower was perfect. * It is beyond excellent that the windows opened so we could regulate the temperature of the room during the night, such a far cry from many bigger hotels where you can't open a window or regulate the temp, and it's far too hot at night. * the staff are all brilliant - very helpful, good at explaining things and kind. We really appreciated them. * we needed taxis on two occasions and asked at reception and the hotel's system of calling taxis is very quick and taxis turned up bang on time. Excellent service. * Breakfast is excellent - good range of food and very fresh. * It was nice to have the option of snacks, drinks and some food as self-service outside breakfast time.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 3 nights

    Excellent location close to the train station and already in the commercial area. Modern and cosy style.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Perfect Place to Explore Hamburg
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 3 nights

    The room we stayed in did not have a door separating the bathroom and the room. Only the small toilet had a door. The shower cabin and sink were inside the room. For this reason, sometimes the room was stuffy. The price of hotel is not cheap. The breakfast buffet was great but it was also expensive.

    The location of the hotel was very good. It is very close to both the metro and the central train station. The staff is very friendly and they fulfill your requests sincerely.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Want to go again and would definitely stay in a Henri Hotel again
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 1 night
    • Submitted via mobile

    Wouldn’t change a thing

    We loved it all, breakfast was excellent and it was lovely to be able to use the bar area in the evening. Would highly recommend staying here. Very central too

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Very good breakfest. Central location. Coffee machine in the room.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Nice hotel with great location and very good breakfast and snacks at dinner time
    • Leisure trip
    • Family with young children
    • L-Studio
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was situated at a very central location and the breakfast was very good. The room was very nice and the staff too, they were very helpful. Will for sure recommend the hotel.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 2 nights

    Five minute walk from Hauptbanhof.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Excellent
    • Business trip
    • Group
    • L-Studio
    • Stayed 3 nights

    Nothing

    location and staff make this stay pleasant.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Great location, nice staff, but most probably not again due to the high price per night.
    • Leisure trip
    • Solo traveller
    • L-Studio
    • Stayed 3 nights

    I understand Hamburg is a popular destination and in addition there was an exhibition the next week. I am happy to pay more for some extras, but the price is honestly too high for a room that size without balcony.

    I love the quirky vintage furniture

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Fine hotel
    • Business trip
    • Solo traveller
    • L-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Location, clean

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Good location. Good staff. Cosy bar. Would recommend.
    • Leisure trip
    • Couple
    • M-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing negative to say.

    Stylish hotel with good facilities. The staff are warm and friendly. We went for the Christmas market and this was close to the centre.

    Stayed in December 2023

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • M-Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to say here.

    I liked everything about The Henri Hotel. Rooms were lovely (great shower) and the staff were exceptionally friendly and helpful.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • M-Studio
    • Stayed 3 nights
    • Submitted via mobile

    Only think I didn’t like was I had a double bed but a single duvet. I’m sure they would have replaced it if I asked.

    Lovely cosy feel but modern and well equipped

    Stayed in February 2024

Showing 1 – 25

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