2 Rödingsmarkt, Hamburg Altstadt, 20459 Hamburg, Germany
#26 of 365 hotels in Hamburg
Guests' ChoiceBased on 727 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.0
Value for money
8.2
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Beth
United StatesBeautiful building- great location Friendly helpful staff!!!
Stayed in June 2024
Reviewed: 5 June 2024
Theresa
United Statesbeautifully decorated, good location accessible to many parts of the city and attractions
Stayed in June 2024
Reviewed: 5 June 2024
Faye
United KingdomNothing
Beautiful hotel with a lovely room in an excellent location
Stayed in May 2024
Reviewed: 1 June 2024
Jill
United StatesCould have used a light at each side of the bed for better reading. There was a designer circular light above the bed but it really didn't provide enough reading light.
Beautiful 5-star hotel right across the street from Rodinham U-bahn stop so a quick 3 stops from main train station. The S-bahn station for express train to airport was 1 block away so no taxi needed for flight home. Good location, close to St Nicholas church, Town Hall, and walkable to Speicherstadt area and waterfront. Luxury hotel with marble entry way, designer light fixtures in room, lots of outlets, mini fridge w/ drinks included, good size room with a king bed and nice bathroom. 775euros for 3 nights was expensive but price was actually comparable to other nice city center hotels.
Stayed in May 2024
Reviewed: 30 May 2024
Dimitris
Greece-
SPACIOUS, CLEAN ROOM WITH ALL AMENITIES - CENTRAL LOCATION NEXT TO U-BAHN AND S-BAHN STATIONS -NEARBY CAFES AND RESTAURANTS - EASY AND PLEASANT WALKING TO MAJOR TOURIST ATTRACTIONS (RATHAUS, SPEICHERSTADT, ST MICAELS, ST PAULI ).
Stayed in May 2024
Reviewed: 20 May 2024
Mohammed
Saudi ArabiaNothing
Everything
Stayed in May 2024
Reviewed: 16 May 2024
Kawar
IraqNothing
The size of room is perfect and hospitality
Stayed in April 2024
Reviewed: 5 May 2024
Konstantinos
SwitzerlandNothing related to the stay, it's on the high end price-wise.
Excellent hotel, rooms and service. Great location!
Stayed in May 2024
Reviewed: 4 May 2024
Mark
NetherlandsThe restaurant was closed for renovation, that was a small minus. Bur it is a fantastic hotel at a great location close to the centre and opposite the metro
Location and great room
Stayed in April 2024
Reviewed: 24 April 2024
Jan
United Arab EmiratesLocation & property every thing very good
Stayed in April 2024
Reviewed: 23 April 2024
Dzintars
Latviathere was no hot breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Olga
RussiaUnfortunately the restaurant was under construction. However it was easy to prepare breakfast in the room, since all the facilities were there
Stayed in April 2024
Reviewed: 13 April 2024
Karen
AustraliaNight of our arrival we were unable to get dinner or room service as they were ‘too busy’. Explained we had just flown in but told service was running late and the kitchen staff want to go home too! It was 8.30pm. Reception staff were fantastic in helping us navigate apps to order food in but it was honestly too hard as we were so tired. In the morning no vegan options for breakfast so ended up at Starbucks across the road which became our breakfast hang out for our stay.
Location, heritage of the building. Staff were brilliant and very helpful except for one incident. Rooms were very clean, large and comfortable. Excellent response time to emails prior to arrival.
Stayed in March 2024
Reviewed: 8 April 2024
Dave
NetherlandsNot much to dislike during our stay
It is a very nice building located very well
Stayed in April 2024
Reviewed: 28 March 2024
Schwaighofer
GermanyParking situation
Stayed in March 2024
Reviewed: 18 March 2024
Mahmoud
Saudi ArabiaNIL
Everything!
Stayed in March 2024
Reviewed: 17 March 2024
Roger
SwitzerlandCompared to the other rooms in the hotel, our room in the basement close to the water was bit small but still well appointed and comfortable
Very friendly staff and helpful, good location in close proximity of the shopping area,
Stayed in March 2024
Reviewed: 11 March 2024
Alshamsi
United Arab EmiratesArea and it very clean and have good furniture new 👌
Stayed in March 2024
Reviewed: 4 March 2024
Ilona
SpainThe room was not as good as I’d expected especially as I’d upgraded to an executive suite
Staff were friendly
Stayed in March 2024
Reviewed: 2 March 2024
Lukas
GermanyBeautiful historic building, nice room with high ceilings
Stayed in January 2024
Reviewed: 19 February 2024
Anya
AustraliaNothing
Location was great , easy and close to public transport , opp hotel . Big rooms
Stayed in February 2024
Reviewed: 16 February 2024
Kaylin
MalaysiaReally nice staff, perfect location, and a very clean modern hotel in a beautiful historical building :)
Stayed in February 2024
Reviewed: 9 February 2024
Mr
GermanyEvening meal was very fancy with a real luxurious feel however it was very expensive. Next time I we will eat out instead of dining in restaurant.
Great location for visiting Hamburg. Excellent breakfast
Stayed in January 2024
Reviewed: 1 February 2024
Amoo-osae
GhanaAbsolutely NOTHING!!!!!
The location, easy access to everything, train station right in front of the hotel. The staff were delightful, especially Annang, who was extremely helpful and ever-smiling
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content